Facility Manager – Athlete Development & Performance Facility

At SRA Sports Therapy, our mission is to empower the next generation of athletes through world-class coaching, rehab, and performance systems. Based in Lilydale, we offer a unique training environment that blends physical preparation, injury prevention, and mindset development — all supported by a team that genuinely cares about every athlete and member’s journey.

We’re on the hunt for a Facility Manager who thrives on growth, opportunity, and impact. You’ll oversee the day-to-day operations of our Lilydale facility, ensuring the athlete experience is world-class, manage and support a small team of staff members, and drive our athlete development memberships and program sign-ups.

This role starts with 10-15 hours/week (Mon–Fri, 3:00–6:00pm) with a financially rewarding base retainer, performance bonuses and a pathway to grow into other positions for the right person.

Team Leadership – Lead and support the coaching team, conduct weekly staff check-ins, and foster a high-performance culture.
Membership Growth – Take ownership of the membership pipeline – lead nurturing, converting new sign-ups, tracking retention.
Client Communication – Be the face of the facility during peak hours, build relationships with athletes, parents and members, oversee feedback/follow-up.
Facility Operations – Manage systems, schedules, bookings, and operational processes to ensure daily success and long-term scalability.
Reporting – Monitor KPIs around sign-ups, attendance, retention, and revenue, and report weekly to the business owner.
System Building – Support the design and rollout of new SOPs, workflows, and scalable systems.

We’re not hiring a desk jockey – we’re hiring a leader.

• Previous experience in leadership, coaching, gym operations, or sports performance
• Great with people – confident communicator with kids, parents, coaches, and pro athletes
• Comfortable with sales and lead conversion (training provided)
• Strong attention to detail, reliability, and initiative
• Passion for athlete development and growth mindsets
• Must have own ABN & Public Liability Insurance

• 2–5 years in a management, S&C, or customer service role
• Familiarity with gym/booking software, CRM tools, and operational reporting
• Cert IV in Fitness, ASCA L1+, Sports Science, or relevant background (a bonus)

• Weekly Base Retainer
• Performance based bonuses
• Ongoing mentorship from experienced high-performance staff
• Opportunity to shape the growth of a highly respected athlete development facility
• A high-energy, values-driven team culture built on belief, discipline & ownership.

Email your CV + a short paragraph (max 200 words) on why you’re the right fit to:

Email: info@srasportstherapy.com.au
Subject: Facility Manager Application – SRA Sports Therapy
Applications Close: 24th August 2025
Location: 1 East Court Lilydale, Victoria